This is SonoSuite’s status page, where you can get updates on how our system is doing.
As always, if you are experiencing any issues with SonoSuite, don't hesitate to contact us at support@sonosuite.com and we'll get back to you as soon as we can.
Platform
Operational
90 days ago
99.99
% uptime
Today
Core
?
Operational
90 days ago
99.97
% uptime
Today
Bulk Delivery
Operational
90 days ago
100.0
% uptime
Today
Bulk Upload
Operational
90 days ago
100.0
% uptime
Today
Login / SSO
Operational
90 days ago
100.0
% uptime
Today
Media Upload
Operational
90 days ago
100.0
% uptime
Today
Internal API
Operational
90 days ago
100.0
% uptime
Today
Website
?
Operational
90 days ago
99.98
% uptime
Today
FTP/SFTP
?
Operational
90 days ago
100.0
% uptime
Today
Email Notifications
Operational
90 days ago
100.0
% uptime
Today
DBMS
?
Operational
90 days ago
100.0
% uptime
Today
Customer Support Service
Operational
90 days ago
100.0
% uptime
Today
Quality Control Service
Operational
90 days ago
100.0
% uptime
Today
Third-party
Operational
Zendesk
Operational
Mailchimp
Operational
Stripe API
Operational
AWS Cloudfront
Operational
AWS s3-sa-east-1
Operational
AWS s3-us-east-2
Operational
AWS ecs-us-east-2
Operational
AWS ecs-us-east-1
Operational
AWS rds-us-east-1
Operational
AWS rds-us-east-2
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Completed -
The scheduled maintenance has been completed.
Nov 19, 13:49 CET
Verifying -
Verification is currently underway for the maintenance items.
Nov 19, 08:00 CET
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 19, 06:30 CET
Scheduled -
Tomorrow, Tuesday, November 19th, we will perform essential database maintenance to enhance platform performance and reliability. The process will start at 6:45 AM (local time) and is expected to last approximately 2 hours.
The platform will remain operational, but users might experience slightly slower loading times during this period.
Thank you for your understanding as we work to improve our infrastructure.
Nov 18, 10:39 CET