This is SonoSuite’s status page, where you can get updates on how our system is doing.
As always, if you are experiencing any issues with SonoSuite, don't hesitate to contact us at support@sonosuite.com and we'll get back to you as soon as we can.
Platform
Operational
90 days ago
99.98
% uptime
Today
Core
Operational
90 days ago
99.93
% uptime
Today
Bulk Delivery
Operational
90 days ago
100.0
% uptime
Today
Bulk Upload
Operational
90 days ago
100.0
% uptime
Today
Login / SSO
Operational
90 days ago
99.98
% uptime
Today
Media Upload
Operational
90 days ago
99.98
% uptime
Today
Internal API
Operational
90 days ago
100.0
% uptime
Today
Website
Operational
90 days ago
99.83
% uptime
Today
FTP/SFTP
Operational
90 days ago
100.0
% uptime
Today
Email Notifications
Operational
90 days ago
100.0
% uptime
Today
DBMS
Operational
90 days ago
100.0
% uptime
Today
Customer Support Service
Operational
90 days ago
100.0
% uptime
Today
Quality Control Service
Operational
90 days ago
99.9
% uptime
Today
Third-party
Operational
Zendesk
Operational
Mailchimp
Operational
Stripe API
Operational
AWS Cloudfront
Operational
AWS s3-sa-east-1
Operational
AWS s3-us-east-2
Operational
AWS ecs-us-east-2
Operational
AWS ecs-us-east-1
Operational
AWS rds-us-east-1
Operational
AWS rds-us-east-2
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Resolved -
This incident has been resolved.
Dec 2, 17:29 CET
Investigating -
Users in the new app are currently experiencing an infinite redirect loop. We are identifying the issue to solve it as soon as possible.
Dec 2, 17:04 CET
Resolved -
The incident has been resolved
Dec 1, 11:30 CET
Update -
We are continuing to investigate this issue.
Dec 1, 10:37 CET
Investigating -
We’re currently experiencing an outage with the new app development, affecting Analytics, Royalties and Music sections. Our team is working to resolve the issue as quickly as possible. Thank you for your patience.
Dec 1, 10:37 CET