Delays in deliveries

Incident Report for SonoSuite

Resolved

This incident has been resolved.
Posted Aug 31, 2023 - 11:45 CEST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jul 07, 2023 - 15:19 CEST

Identified

The issue has been identified and a fix is being implemented.
Meanwhile, we are still experiencing issues in our file-handling systems. File uploads and deliveries to channels could be affected.
Please contact support@sonosuite.com for assistance if you encounter these problems.
Posted Apr 27, 2023 - 11:35 CEST

Investigating

AWS Infrastructure had an error and this caused issues in our file-handling systems, file uploads and deliveries to channels could be affected.
Posted Mar 29, 2023 - 10:11 CEST
This incident affected: Platform (Core).